Good to know

Included services
Included in the price:
  • Use of wellness area including sauna, infrared cabin & whirlpool
  • Sauna towels
  • Free WiFi throughout the entire building
  • Sauna area with pleasant loungers and a lawn open to the forest to enjoy the fresh breeze.
  • Barefoot path to “ground” in the quiet zone
  • Lounge with coffee corner for a cosy get-together
  • Spacious sun terrace and sunbathing area in the garden
  • Large garden with barbecue area
  • Herb garden, whose herbs you are welcome to use in your kitchen
  • Games, fun and excitement for the little ones on the playground with Witch’s house, trampoline & climbing tower
  • Play area:
    • “Forest cave” with birch trunks
    • Table football
    • Climbing wall
    • Blackboard
    • Building blocks
  • With the Museumobil Card you can use public transport & visit over 90 museums & collections in South Tyrol
  • Ski deposit with boot dryer
  • Bike depot with a small bike workshop
  • Washing and drying room with washer & dryer (€ 5.00/washing or drying cycle) ironing board and iron
  • Towels in the room: free change after 7 days for longer stays
  • Bed linen is included for the duration of your stay
  • Free parking
Extra charge:
  • Breakfast box is not included in the price
  • Bread roll service (Order before 17:00 on the day before)
  • Use of washing machine and dryer (€ 5.00/washing or drying cycle)
  • Baby equipment (€ 25.00 for the entire stay): baby cot with linen, table seat (on request)
  • Bathing bag with cosy bathrobe & slippers on request (€ 8.00 per person)
  • Additional cleaning of the apartment (on request, surcharge € 40.00)
  • Your pets are warmly welcome by arrangement. We charge € 10.00/day for this, without food
  • If you would like to bring your four legged friend with you, we request your understanding that we will need a deposit of € 300.00 on arrival to cover eventual damage caused by pets
  • Please let us know if you would like to bring your four-legged best friend with you on holiday
  • Charging station for your e-car (for a fee)
Price information
  • The prices quoted are per day and apartment for a minimum stay of 3 days.
  • For a stay of less than 3 days we charge a surcharge of 20% on the accommodation price.
  • For each additional person we charge a surcharge per night of € 20.00 (from the age of 3 years).
  • Not included in the price is the local tax of € 1.75, which is charged per day and person (from 14 years) and collected on site.
  • We charge € 50.00 for the final cleaning of the apartment.
Booking informations

The reservation is validated by a confirmation email from us. In order to make it binding, we ask you to pay (within 5 days) a deposit of € 250.00 per apartment.

Bank details:
Silva Apartments
Verena & Christian Tasser
Raiffeisenkasse Campo Tures Valle Aurina
39030 Lutago/Valle Aurina
IBAN: IT 33 X 08285 58270 000304244729

Cancellation conditions:
There are no cancellation fees for cancellations up to 90 days prior to arrival. In this case, we will credit your deposit for your next holiday with us. Cancellations at a later date, late arrival, early departure or no-show will be charged as follows:


  • 89 – 30 days before arrival – 40% of the total amount booked
  • 29 – 7 days before the start of the holiday – 70% of the total amount booked
  • Cancellation within the last week before arrival – 90% of the total amount booked
  • In the event of early departure, late arrival or no-show, the entire booked amount will be charged.
  • Cancellation, for whatever reason, is never a nice thing. That is why we advise you to take out travel cancellation insurance.

Payment methods:
We kindly request that you settle your bill the day BEFORE your departure. You can meet us between 18:00 and 19:00. This can be done in cash (maximum € 4,999 according to current law), with EC or credit card.

Holiday informations


  • 2 of our apartments, the entrance area and the living room are barrier-free. The wellness area can also be reached by lift and is largely barrier-free.
  • Check-in: On the day of arrival the apartments are ready to move in from 15:00. If you will arrive after 19:00, we request that you let us know by telephone.
  • Keys are handed out at the reception in the main building.
  • Check out is at 9:00. By arrangement, if this is possible due to the booking situation, you can book a late check out (17:00). € 50.00 is charged for this.
  • Non-smoking: Our apartments, like the rest of the house, are non-smoking apartments. Smoking is only permitted outside.
  • Guest net: In the entrance area you will find our digital guest folder with lots of valuable information about your holiday.